The employee directory is constructed primarily with data from BEST Shared Services (formerly BEACON), the state's timekeeping and payroll system. State employees who notice problems with the data should alert the appropriate Human Resources office.
The only exception is for email, which originates from NCID. Employees have the ability to update their own email address by updating it in NCID. Personal email addresses entered into NCID will not publish in the directory; only valid state government domains will publish.
Agency Human Resources Offices that need help updating employee information can reference this document (PDF) from the NC Office of the State Controller.
When an agency has a substantial number of changes, they can work with Best Shared Services to create a bulk upload of data.