Contact

Call 211 for Assistance for COVID-19

Dial 2-1-1 to be referred to organizations in your local community that are best equipped to address your specific health and human services needs.

This could include food, shelter, energy assistance, housing, parenting resources, health care, employment, or substance abuse treatment. Older adults and persons with disabilities will be directed to helpful resources. 

Sign Up for Text Alerts

North Carolinians can text COVIDNC to 898211 to receive general information and updates about COVID-19. Sign up now to get regular alerts on the rapidly evolving situation and North Carolina’s response.

Report Fraud, Waste and Abuse

If you suspect fraud, waste, or abuse in state government, contact the State Office of Budget and Management. Or call the State Auditor 1-800-730-TIPS (8477).

Legislator Contacts

Local Offices

State Hotlines

Hotline

Telephone

State Operator

919-754-6800

Adopt-A-Highway

1-800-331-5864

Agriculture Market News Update

1-800-662-7573

Alcohol/Drug Council of N.C. Information and Referral

1-800-688-4232

Amtrak/NC By Train Tickets

1-800-ByTrain
(1-800-298-7246)

Animal Cruelty: Report

1-855-290-6915

Auditor (Office of State) Fraud/Waste/Abuse Hotline

1-800-730-8477

Business License (Business Link North Carolina or BLNC.gov), Dept of Commerce

1-800-228-8443

Child Care Facility Info Line (file a complaint or ask for facility info)

1-800-859-0829

Child Support Enforcement

1-800-992-9457

Children with Special Health Care Needs Helpline

1-800-737-3028

Community & Citizen Services (Governor's Info/Referral Line)

1-800-662-7952

Consumer Protection Division (Attorney General's Office)

1-877-5-NO-SCAM 
(1-877-566-7226)

Correction Enterprises

1-800-241-0124

Council for Women

1-877-502-9898

Courts, Administrative Office of

 919-890-1000

Crime Victims Hotline

1-800-826-6200

Deferred Compensation Plan, NC

1-888-600-2763
DHHS Customer Service Center: Find health and human services to help you 1-800-662-7030

Diabetes Hotline

1-877-362-2678

Domestic Violence, Sexual Assault, Displaced Homemakers Hotline

1-877-502-9898

Education Assistance Authority (College Loans, etc.)

1-800-544-1644

Emergency Management Operations

1-800-858-0368

Environmental Assistance and Outreach

1-877-623-6748

Environmental Emergencies

1-800-858-0368

Ferry Schedule/Information

1-800-BYFERRY
(1-800-293-3779)

Foreclosure Prevention Project

1-866-234-4857

Fraud, Waste, and Abuse Hotline for the Department of Public Safety

1-844-208-4018

Guardian ad Litem

1-800-982-4041

Health Care Facility Complaint Line (for hospitals, nursing homes, assisted living facilities, home care agencies, and other regulated health care facilities)

1-800-624-3004

Highway Patrol (Raleigh Communications Center)

1-800-662-7956

Highway Safety Research Center Information Line (UNC)

1-800-672-4527
Human Trafficking, Report 1-888-373-7888

Income Tax Refund Inquiries

1-877-252-4052

Information Technology Department Service Desk, (DIT)

1-800-722-3946

Inmate Locator

1-800-368-1985

Insurance Hotline for Auto, Homeowners, and Life Insurance Questions

1-855-408-1212

Insurance Hotline for Health Insurance Questions: Smart NC

1-855-408-1212

Job Corps (federal technical training program for youth)

1-800-733-5627

JobLink: Career planning, training and placement

1-877-632-2447

Labor Department

1-800-625-2267

Lottery Player Services

1-877-962-7529

Lottery Security Hotline

1-888-732-6235

Marine Fisheries

1-800-682-2632

Migratory Bird Hunting Dates and Shooting Hours

1-800-675-0263

Missing Persons Hotline

1-800-522-5437

Misuse of State Vehicles

1-800-266-2025

N.C. Justice for Sterilization Victims Foundation

877-550-6013

N.C. Kids Adoption and Foster Care Network

1-877-NCKIDS-1

Perinatal Substance Use Project (regarding substance abuse during and after pregnancy)

1-800-688-4232

Pregnancy Exposure Riskline (for pregnant or breastfeeding women concerned about medications and other exposures)

1-800-532-6302

Problem Gambling Hotline (When gambling causes financial or relationship problems)

1-877-718-5543

Public Instruction Department (Publications Division)

1-800-663-1250

Quitline (Support for North Carolinians looking to stop smoking)

1-800-QUIT-NOW
(1-800-784-8669)

Retired Governmental Employees' Association

1-800-356-1190

Revenue Department/Forms/Tax Info & Assistance

1-877-252-3052

Safe Surrender

1-800-367-2229

SAVAN: Statewide Automated Crime Victim Assistance and Notification

1-877-NCSAVAN
(1-877-627-2826)

Secretary of State Charitable Solicitation Licensing

1-888-830-4989

Secretary of State Corporations Division

1-888-246-7636

Securities Investor Info and Complaint

1-800-688-4507

Seniors' Health Insurance Information (SHIIP)

1-855-408-1212

Small Business/Technology Development Center (UNC)

1-800-258-0862

State Bureau of Investigation (SBI)

1-800-334-3000

State Employees Association

1-800-222-2758

State 401K Plan

1-866-NCPLANS (1-866-627-5267)

State Health Benefits Plan

1-888-234-2416

State Retirement Systems Division

1-877-627-3287

Suicide Prevention Hotline

1-800-273-TALK
(1-800-273-8255)

Swat-a-Litterbug

1-800-331-5864

Tax Fraud Hotline

800-232-4939

Teacher Licensure/Cert

1-800-577-7994

Traffic Information

5-1-1, or
1-877-511-4662

Transportation (Department of) Hotline

1-877-DOT-4YOU 
(1-877-368-4968)

Travel and Tourism

1-800-VISIT-NC
(1-800-847-4862)

Utilities Commission-Public Staff Complaint Line

1-866-380-9816

Victim Services

919-733-7974

Volunteerism/Community Service

1-800-820-4483

Water Quality Emergency: Make a report

1-800-855-0368

Wildlife Resources Commission Enforcement/Communication Center

1-800-662-7137

Workers' Compensation Assistance

1-800-688-8349

 

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