Rural Electrification Authority

The North Carolina Rural Electrification Authority works to ensure that customers in the predominantly rural areas of the state have access to adequate, dependable, and affordable electric and telephone service. The Authority oversees the application of the electric and telephone cooperatives rules and regulations to ensure they are administered according to the manner in which they are written. The Authority also receives and investigates member complaints of the cooperatives, and advises cooperatives regarding recommended changes in rules and regulations.