Official Web Site of the State of North Carolina

Store > Store Help
1. What is North Carolina Stores?
2. How do I checkout? Is it safe to use my credit card?
3. How do I contact Customer Service?
4. What is the return policy for the products I purchase?
5. How do I find what I am planning to buy?
6. How long will it take to get what I order? Is shipping charged?
7. What do you do with my information?
1. What is North Carolina Stores?
  North Carolina has partnered with Yahoo! Store to provide an easy way for you to purchase goods sold by the State of North Carolina. North Carolina Stores is the central location where you will find items from each of the State's online stores.
 
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2. How do I checkout? Is it safe to use my credit card?
  On every page of each of the North Carolina Stores, you will see a link at the top right entitled "View Carts/Checkout." When you click on this link you will see a list of each of your shopping carts, and you will be given the opportunity to purchase the items you have selected from each store. On the order form, you will be asked to enter your credit card information. Every transaction made in an North Carolina Stores is protected with Yahoo!'s secure servers. Read the security information at this link http://store.yahoo.com/vw/whatkinofsec.html to further understand Yahoo!'s encryption technology.
 
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3. How do I contact Customer Service?
  Customer Service is handled individually by each participating North Carolina Stores. Click here to access a list of our stores and the customer service information for each store.
 
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4. What is the return policy for the products I purchase?
  Return policies are determined individually by each participating North Carolina Stores and the policy is explained on each store's Customer Service page. Click here to access a list of our stores and a link to each store's Customer Service page.
 
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5. How do I find what I am planning to buy?
  There are two ways to shop in the North Carolina Stores. First, you can visit the mall to view all of the stores. The other way to shop in the North Carolina Stores is to view a list of stores and click the name of the store that you wish to visit.
 
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6. How long will it take to get what I order? Is shipping charged?
  Shipping is handled individually by each participating North Carolina Stores. Click here to access a list of our stores and a link to the Customer Service page for each store. This is where you will find the store's shipping policy.
 
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7. What do you do with my information?
  Each store has its privacy policy linked off the home page of the store.
 
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